Last Updated: 8th August, 2026
Terms & Conditions
Welcome to Honest Cleaner.
These Terms & Conditions govern your access to and use of the Honest Cleaner website and the purchase of products through our online store. By accessing our website, placing an order, or using our services, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website.
Honest Cleaner is an online store dedicated to providing practical, innovative, and reliable cleaning solutions for homes and businesses across Bangladesh.
Website:
https://www.honestcleaner.online
Throughout these Terms & Conditions, the words “we”, “us”, “our”, and “Honest Cleaner” refer to Honest Cleaner.
Website Use
By using this website, you agree that:
- You are at least 18 years old or using the website under the supervision of a parent or guardian.
- You will provide accurate and complete information when placing an order.
- You will not use this website for any unlawful or fraudulent activity.
- You will not attempt to interfere with the operation or security of the website.
We reserve the right to refuse service, terminate accounts, or cancel orders if we believe any misuse has occurred.
Product Information
We strive to provide accurate product descriptions, specifications, images, and pricing information.
However:
- Product colors may vary slightly due to screen settings and photography.
- Product packaging may change from time to time.
- Minor specification updates may occur from manufacturers without prior notice.
We reserve the right to correct any errors, inaccuracies, or omissions at any time.
Pricing
All prices displayed on our website are listed in Bangladeshi Taka (BDT).
Prices may change without prior notice.
While we make every effort to ensure pricing accuracy, Honest Cleaner reserves the right to cancel or refuse any order resulting from pricing errors or technical issues.
Orders
When you place an order, you will receive an order confirmation.
Order confirmation does not guarantee final acceptance of the order.
We reserve the right to:
- Accept or reject any order
- Limit product quantities
- Cancel suspicious or fraudulent orders
- Refuse orders that violate these Terms & Conditions
If an order is cancelled after payment has been received, appropriate refund procedures will be followed.
Payment
We may offer one or more of the following payment methods:
- Cash on Delivery (COD)
- Mobile Banking (bKash, Nagad, Rocket)
- Online Payment Gateway
- Bank Transfer
Customers are responsible for ensuring that payment information provided is accurate and valid.
Shipping & Delivery
We deliver products throughout Bangladesh.
Estimated delivery times are provided for convenience only and may vary due to:
- Courier delays
- Weather conditions
- Public holidays
- Regional delivery limitations
- Events beyond our control
Delivery time estimates should not be considered guaranteed delivery commitments.
Product Availability
All products are subject to availability.
We reserve the right to:
- Discontinue products
- Limit stock quantities
- Cancel orders for unavailable items
In such cases, customers will be informed as soon as reasonably possible.
Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers are encouraged to review the Return & Refund Policy before making a purchase.
Intellectual Property
All content on this website, including but not limited to:
- Logos
- Product descriptions
- Images
- Graphics
- Website design
- Text content
- Branding materials
are the property of Honest Cleaner or their respective owners and are protected by applicable intellectual property laws.
Unauthorized copying, reproduction, modification, or distribution is strictly prohibited.
Limitation of Liability
To the maximum extent permitted by applicable law:
Honest Cleaner shall not be liable for any indirect, incidental, special, or consequential damages arising from:
- Website use
- Product use or misuse
- Delivery delays
- Service interruptions
- Technical issues
Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.
Third-Party Services
Our website may contain links to third-party websites, payment providers, social media platforms, or courier services.
We are not responsible for the content, policies, availability, or practices of any third-party services.
Use of third-party services is at your own discretion and subject to their respective terms.
Privacy
Your use of our website is also governed by our Privacy Policy.
By using this website, you acknowledge that you have read and understood our Privacy Policy.
Changes to Terms & Conditions
We reserve the right to update, modify, or replace these Terms & Conditions at any time.
Any changes will become effective immediately upon publication on this page.
Continued use of the website after updates constitutes acceptance of the revised Terms & Conditions.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the People’s Republic of Bangladesh.
Any disputes arising from the use of this website or purchase of products shall be subject to the jurisdiction of the courts of Bangladesh.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Honest Cleaner
Website: www.honestcleaner.online
Email: sales@honestcleaner.online
Phone: +880 1346-695445
Customer Support: Available through our Contact Us page and official social media channels.